Why digital signage

Because a poster can't change at 3 pm.

Digital signage earns its place by doing four things paper cannot: it gets looked at, it is remembered, it changes on a schedule, and it reports back. Here is what the research says, where the money comes from, and a calculator for your own numbers.

Fresh Australian mangoes and summer fruit on a yellow backdrop
This weekKensington Pride mangoes$2.50 each · tray of 12 for $24
Fresh produce promotion. Changed from head office in a minute, on every store screen.
The advantages

Six things a screen does that print never will.

It gets looked at

Motion and light draw the eye. Digital signage captures around four times the views of a static sign in the same spot.

It is remembered

Research puts message recall for digital signage above 80%, roughly double print. People remember the offer when they reach the shelf.

It changes on the clock

Breakfast at 6, lunch at 11, happy hour at 4. Weekend pricing. Campaign start and end dates. All set once.

It is right for the place

The Adelaide store sees Adelaide content; the Brisbane store sees Brisbane. One publish, many versions, no courier.

It reports back

Proof of play shows exactly what played, where and when. Suppliers who fund a campaign can see it ran.

It ends the print run

No posters, no shipping, no shop staff on ladders, no out-of-date prices left up for a week.

Sources. Intel: digital displays capture ~400% more views than static (2012) · Arbitron / OAAA: 83% recall for digital out-of-home · Nielsen 2015: 74-89% recall of specific messages Figures are industry-reported and vary by site; use the calculator with your own numbers.

The usual return

Where the money comes from.

The industry quotes big averages. Treat them as ranges, then check them against your own numbers in the calculator below. The return has four sources, and the mix is different in every industry.

3-5%sales lift most operators report from digital menu boardsFast Casual, Delphi Display
up to 32%average sales lift reported for retail signageIndustry roundups (Mvix, Payline)
24-38%lift reported on featured productsIndustry roundups
< 5 minto change a price or a campaign on every screen, with no print runCosmos publish

Sales lift

Featured products, add-ons, dayparted offers. The biggest and most variable source.

Print and freight

Posters, shelf talkers, window cards, courier runs, and the staff hours to put them up and take them down.

Labour and errors

Menu and price changes made once, not store by store. No wrong price left up until Monday.

Supplier funding

Brands pay for screen time when you can prove it played. Reports make that a PDF.

ROI calculator

Run it with your own numbers.

Move the sliders. The defaults are deliberately conservative: a small lift on the revenue that passes the screens, the print you already pay for, and a realistic monthly cost per screen.

Payback

- months
Sales lift a month-
Print and labour saved a month-
Platform and support a month-
Net gain a month-
One-off setup-
Three-year net-

Arithmetic only: visitors × 30.4 × conversion × average sale × lift, plus print saved, minus the monthly cost. It leaves out supplier funding, which can cover the whole cost in pharmacy and grocery.

The catch

Most installs underperform. The hardware is never the reason.

Industry research keeps landing on the same uncomfortable number: around 80% of digital signage installations fail to meet their objectives. The failures are predictable, so Cosmos was designed around them.

Schedule Store 12 · today Breakfast Lunch Happy hour Evening6:009:0012:0015:0018:0021:00 MTWTFSS Weekend pricing Sat and Sun Spring range · 1 Sep to 30 Nov · then the summer playlist takes over by itself

No content plan after launch day

The same loop for a year becomes wallpaper. Cosmos: Schedule makes a monthly refresh and daypart changes the normal way to work, and the dashboard shows what each screen is showing today.

People 3 · MFA on J Jess head office Administrator S Sam store manager Operator A Agency outside content team Operator One login via Command Nexus if you have it. Nobody leaves with the only password.

Orphaned screens

The person who set it up left, nobody has the login. Cosmos: named users with access levels, one login via Command Nexus if you have it, and the support team on the phone two, three, four years later.

Screens 4 online 1 offline Window L Playing Window R Playing Gondola Playing Consult Standby Script Offline 2 h Script counter · offline for 2 h · last live picture 09:42 Still playing from its own store

Nobody notices the black screen

A dead screen for three weeks costs more than no screen. Cosmos: status colours per screen, offline counts, live pictures, and screens that keep playing when the network does not.

Where attention lands eye line · 1.5 m 2.6 m · nobody looks up 700 nits under store lights window in sun: 4,000 nits Measured on site before a screen is ordered.

Placement that fights the room

Too high, too dim, competing with three other screens. Cosmos: we walk the space with the customer journey in mind and spec brightness for the light before a screen is ordered.

Compared

Paper, a TV with a USB stick, or Cosmos.

Printed postersConsumer TV + USBCosmos Signage
Change the messageReprint, ship, ladderDrive to the store with a stickPublish from anywhere, live in seconds
Right content per storeSeparate print runsSeparate sticksTags and colour-coded playlists
Schedules and daypartsNoNoYes, per site, with working hours
Know it is workingWalk past itWalk past itStatus colours, live pictures, reports
Survives a network dropYesYesYes: with the Android app, content is stored on the screen
Readable in a sunny windowFadesNo, 250-350 nitsYes, 700-4,000 nit commercial screens
Rated for 24/7n/aNo, fails in 12-18 monthsYes, 60,000 h commercial panels
Proof it playedNoNoPDF or CSV for any period

Want these numbers for your sites?

Bring your visitor counts and we will work the model through with you on a call.